At Vacy Hall we have a daily fire service charge of $25 if fires are lit. This charge contributes to the costs of purchasing, storing and replenishing the seasoned hardwood logs, purchasing, storing and replenishing the kindling baskets with both hardwood and softwood, purchasing and replenishing the fire starters, staff costs to sweep the hearth clean each day and safely removing any hot ash in an ash bin and then resetting the fireplace each day. We do this with a fire structured so our guests only have to strike a match to the fire. It also costs more than the $25 in materials and staffing than we charge. We believe it is fairer to charge those who use the fireplaces than put the prices up for everyone else.
In addition to the costs which are not recovered:
Unfortunately, life is not as simple as it was.
Yes. Some rooms can accommodate 3, 4 or 5 people in rollaway beds. There are two rooms with an interconnecting door. If you require these specific rooms it's best to book by telephone.
Small well behaved dogs are allowed in the Gardener's Cottage by prior arrangement. No pets are allowed in Vacy Hall. Of course seeing-eye dogs are always welcome. Please discuss your requirements prior to making a booking. See Terms and Conditions/Pet Policy for more details.
Yes. There is ramp access to all rooms which are located on a single level. Unfortunately our bathrooms are not wheelchair friendly as they have a small step. A showering stool can be added on request. Please enquire at the time of booking for the room most suitable for your requirements.
Yes parking is available on the grounds, however it is not undercover.
No. We have a kitchen and can provide delicious and healthy breakfasts to your room, the verandah off your room or our conservatory-like verandah off the guest lounge. There are an abundance of fabulous restaurants in close proximity and suggest you browse our website Restaurants section for ideas. If you book the Gardener's Cottage - you will have your own fully operational kitchen for self catering.
Smoking is only permitted outside, ashtrays are provided for this purpose. You are welcome to smoke on the verandah, but we would appreciate restraint when breakfast service is happening. Please do not smoke inside your room.
Most rooms open directly onto the wide shady verandahs where there are tables, chairs, swing seats and cane recliners which can be used by guests.
No, we do not provide barbeque facilities.
Payments can be made securely online at the time of booking or at reception by cash, eftpos or credit (we accept VISA, Mastercard and American Express). A small surcharge will apply to credit card transactions.
Yes. Free wireless NBN broadband is available. A password is required to access the connection.
Each bed is supplied with fresh, crisp, starched, quality linen, electric blankets, doonas, blankets and comforters or throw rugs.
Yes. All rooms are prepared with several pillows per bed and other pillow options are available through reception.
No. All rooms have hair dryers provided.
No, all rooms have big fluffy towelling bathrobes, which add that little touch of luxury.
Yes. All rooms have a High Definition digital television.
Yes we have Google Chromecast available at reception for guests who wish to stream Video onto TVs using our free NBN wifi.
You should never be cold when you stay at Vacy Hall. Environmentally-friendly natural gas fired central heating is provided to most rooms. Other rooms have oil fired heaters. 8 rooms have wood-fired fireplaces. All rooms have electric blankets on the bed.
Most rooms open directly onto verandahs. If it is important for you to have one of these rooms, please state this preference in the comments field of your online booking, or call us directly.
No. If you require home delivered meals we can provide you with the names of restaurants that deliver.
No. We have an unbundled approach to pricing breakfast to give guests the greatest amount of flexibility. You can choose to have either a continental breakfast or a full cooked breakfast, or no breakfast at all. Breakfast details.
Yes. Please amend your breakfast order form to inform the kitchen of your dietary requirements.
Yes. Vegetarian menu options are contained on the breakfast menu. For example, at present we offer a vegetarian scrambled eggs with spinach, fetta and pine nuts served on Turkish toast and garnished with chives, or sauteéd field mushrooms in herb and garlic butter served with Turkish toast.
Check-in time is normally from 2pm. The office closes at 6pm Monday to Saturday and 1pm on Sunday. If you arrive out of office hours you room key will be left in the after hours key safe.
We understand it is not always possible to be here by 6pm and have a late arrival procedure in place to accommodate this – if you think you will be late please let us know when making your booking or call us on 07 4639 2055. If you require an earlier check in time please let us know at the time of your booking so can try to have the room ready for your arrival. We do our best to accommodate your preferences but sometimes it is not possible.
The office closes at 6pm. If you are arrive after 6pm we will leave your key in they key safe beside the entry to reception and will text you you the access code.
The office is available to assist you with checking out between 7am and 10am.
Yes the guest amenity cupboard (in the hallway near the backdoor opposite the kitchen door) has a microwave, a small fridge with extra fresh milk if required, as well as crockery, cutlery, knives, platters, and extra glassware for guests use.
Yes there is a supply of extra provisions of Milk, Teas, Coffee and Sugar in the Guest amenity cupboard (in the hallway near the backdoor opposite the kitchen door) for guest use.